Return Policy
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Return Policy
(Note: This is a DRAFT Template to give merchants a sample idea on what could potentially be included in a proper return policy. It is the sole responsibility of the merchant to seek professional advice, modify and approve their policy specific to their own needs and commitments.)
If you are not satisfied with your purchase for any reason, you can return the product within <insert #> days of purchase. We will provide you with a return shipping label upon your return request. You can choose to exchange the product, return it for store credit, or get a refund to your original payment method.
Please note that returned products must be unworn, in the original packaging, and with the original tags still attached. If the returned items do not satisfy these requirements, your return will not be eligible for a refund or exchange.
Please note that there are exceptions to our return policy stated below:
Discounted items from a final sale cannot be returned for a refund nor exchanged
Perishable goods, for example, food and drinks, cannot be returned for a refund nor exchanged
Beauty products must be returned unused in the original packaging within <insert #> days of purchase
Please note that there are exceptions to our return policy stated below:
1. Email us at <insert email address> with the following information:
A. Order number
B. A picture of the product
C. A description of which items you are returning
D. Why you are returning it
2. Make sure the items you’re returning do not have any visible signs of use and have the original tags on.
3. Package the products into their original packaging.
4. Put the products into shipment packaging and stick the provided return shipping label on it (if your return is approved, we will provide you with a free shipping label).
5. Bring your package to the post office or order a free pick-up from your location.
We will need an estimated <insert #> days to process your return and assess it for eligibility. After it has been accepted, we will send you an email and your refund should be in your account within <insert #> to <insert #> days depending on your bank.